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	<title>Comments on: Foxtel Download Service &#8211; FAIL</title>
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	<link>http://www.mathewpacker.com/foxtel-download-service-fail/</link>
	<description>husband, father, blogger, &#38; photographer</description>
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		<title>By: Jon</title>
		<link>http://www.mathewpacker.com/foxtel-download-service-fail/comment-page-1/#comment-5519</link>
		<dc:creator>Jon</dc:creator>
		<pubDate>Fri, 02 Oct 2009 13:47:50 +0000</pubDate>
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		<description>This is a complete rort, and damn typical of Foxtel. They have absolutely NO idea about how to provide Customer Service, and this is just another example.&lt;br&gt;&lt;br&gt;Yes, Windows is &quot;dominant&quot; - but it is loosing market share all the time, and some people just won&#039;t run it - whether that is for &quot;philosopical reasons&quot; (i.e. Microsoft is Evil), or they just prefer OS X (no viruses, etc) or Linux (free). Tech like this should be and MUST be OS-agnostic.&lt;br&gt;&lt;br&gt;Is the &quot;download&quot; service restricted to subscribers ? YES !!  Then I want to be able to USE it on my computer, which runs OS X. Or will Foxtel provide me, free of charge, a copy of Windows and a machine to run it on ?&lt;br&gt;&lt;br&gt;I see this as part of the service that my family PAYS FOR each month - and a bloody exhorbitant price as well when you consider there are now more ads on pay-TV than on free-to-air. I&#039;m not paying to see ads, but if I must (for some bullshit reason), then I want to be able to download the programs without having to run Windows !&lt;br&gt;&lt;br&gt;Or do Foxtel expect subscribers will cancel their accounts because of this ? That&#039;s what I&#039;m doing if they don&#039;t change it. I can always watch all I want via HULU and BBC and NOT PAY.&lt;br&gt;&lt;br&gt;Get your act together Foxtel !!</description>
		<content:encoded><![CDATA[<p>This is a complete rort, and damn typical of Foxtel. They have absolutely NO idea about how to provide Customer Service, and this is just another example.</p>
<p>Yes, Windows is &#8220;dominant&#8221; &#8211; but it is loosing market share all the time, and some people just won&#39;t run it &#8211; whether that is for &#8220;philosopical reasons&#8221; (i.e. Microsoft is Evil), or they just prefer OS X (no viruses, etc) or Linux (free). Tech like this should be and MUST be OS-agnostic.</p>
<p>Is the &#8220;download&#8221; service restricted to subscribers ? YES !!  Then I want to be able to USE it on my computer, which runs OS X. Or will Foxtel provide me, free of charge, a copy of Windows and a machine to run it on ?</p>
<p>I see this as part of the service that my family PAYS FOR each month &#8211; and a bloody exhorbitant price as well when you consider there are now more ads on pay-TV than on free-to-air. I&#39;m not paying to see ads, but if I must (for some bullshit reason), then I want to be able to download the programs without having to run Windows !</p>
<p>Or do Foxtel expect subscribers will cancel their accounts because of this ? That&#39;s what I&#39;m doing if they don&#39;t change it. I can always watch all I want via HULU and BBC and NOT PAY.</p>
<p>Get your act together Foxtel !!</p>
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		<title>By: Mat Packer</title>
		<link>http://www.mathewpacker.com/foxtel-download-service-fail/comment-page-1/#comment-5518</link>
		<dc:creator>Mat Packer</dc:creator>
		<pubDate>Fri, 02 Oct 2009 13:36:03 +0000</pubDate>
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		<description>That is such a copout of an answer.... Sadly though, it&#039;s pretty well all I would expect out of foxtel.</description>
		<content:encoded><![CDATA[<p>That is such a copout of an answer&#8230;. Sadly though, it&#39;s pretty well all I would expect out of foxtel.</p>
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	<item>
		<title>By: Name</title>
		<link>http://www.mathewpacker.com/foxtel-download-service-fail/comment-page-1/#comment-5517</link>
		<dc:creator>Name</dc:creator>
		<pubDate>Fri, 02 Oct 2009 04:16:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.mathewpacker.com/?p=5032#comment-5517</guid>
		<description>install windows on the mac im a mac user and works for me via bootcamp. FYI I work at foxtel :P</description>
		<content:encoded><![CDATA[<p>install windows on the mac im a mac user and works for me via bootcamp. FYI I work at foxtel <img src='http://mathewpacker.com/wp-includes/images/smilies/icon_razz.gif' alt=':P' class='wp-smiley' /> </p>
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