And the Aperture saga is over!
Finally, finally, finally! It’s all over and Apple has just sent me my new serial number for Aperture v2.0. This has seriously been a trial, and it has proven to me that Apple is just like all the other computer companies out there in that they do also have problems with their systems from time to time. I’ve been a big big Apple fan and do my best to speak the gospel that is Apple, but now I’m not sure if I will be so quick to sing their praises.
Anyway, here’s the email I just received from Apple….not one single offer of free product, at least it has the serial number in it…err well my version does, not this one however.
Dear Mathew,
Thank-you for your recent e-mail to the Apple Store.
We understand your frustration over this issue and have checked with our respective department and has managed to request for a replacement serial number for your order.
Your Aperture serial number is XXXXXXXXXXX
We sincerely apologise for the inconvenience caused and assured you that we have taken steps to ensure no recurrence of this unfortunate situation.
We look forward to serving you better in the near future.
If you have any questions, please feel free to contact us for further assistance.
The Apple Store can be contacted by phone Monday to Friday 8am to 6pm (EST) on free phone 133 622 (MAC) (excluding NSW public holidays).
Kind Regards,
Wei San
The Apple Store
Hopefully that’s this is the last time you’ll hear me complain about Apple.. Despite all this drama I still love them…..specially my iPod Touch..
Now it’s time to get back to all my little projects, I’ll be telling you all about a new one that my partner Cath and I have just about gotten ready to launch some time next week.. Mean while, check out the gallery I’m slowly getting together over at Mathew Packer Photography, hopefully it will fill up a lot quicker now that I’ve got my Aperture back.
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